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Free shipping
On orders over $100
30-day returns policy
Not satisfied? Money back
Secure payment
100% secure payment
Frequently asked questions
We accept payments via Visa, Mastercard, American Express and Paypall. If you are not sure whether your payment method is accepted, follow the steps on the payment page to then view all possible options.
All transactions go through secure and reliable payment systems and are therefore 100%
There is always a return period of 30 days. The return period starts on the day you received the item. However, there are conditions for returning.
You can only return the item if:
- The return period has not yet expired;
- The product is in the original packaging and all labels are still attached;
- The product has not yet been used.
You can send an email to info@viveloz-boutique.com. You can expect a response within 1 to 2 days.
When you have ordered something from Viveloz-Boutique, the delivery time is slightly different than what you might be used to. Because our products are shipped directly from our suppliers, we can save enormously on storage and transport costs. This makes it possible to price our products so competitively.
The average delivery time is 1 to 3 business days (Mon-Fri, excluding holidays)
Do you want to cancel your order for whatever reason? Send an email as soon as possible to info@viveloz-boutique.com. State your name, order number (e.g. #0000) that you received in the confirmation email and please also the reason why you would like to cancel the order.

